About Us

Excellence in property solution starts with a dedication to some key values. When we founded SIgnature FM, we built it upon a foundation of customer service and integrity. That foundation is important, whether dealing with an individual owner in a residential complex or the strata committee for an entire association.

Our team have an in depth knowledge of every aspect of a building and its occupant’s requirements, and bring the same levels of service and attention to detail, that you would expect from the World’s leading luxury hotels to the comfort and privacy of your home. 

We are passionate about our promise to deliver the very best of luxury standards into residential communities. We have created the “Signature Difference” which seamlessly fuses the worlds of Building Management, Lifestyle Services and Technology to create a truly compelling offer for both owner and resident alike. 

We offer a truly bespoke solution to our partners, by consistently delivering exceptional services and providing bespoke business solutions tailored to each project that we undertake. 

Our current portfolio ranges from high rise towers to palatial residences, and incorporating concierge, security and maintenance services.  

We create extraordinary environments that elevate the status, reputation and value of our clients’ buildings and homes

Message from Our Director

Signature FM was founded on the principle of my belief that if we work together we can make a significant impact on our environment. 

It is important to me that my company be an ecologically friendly, ethical facilities management  company because I am passionate about our environment and strive to lessen our carbon footprint.

I will use my company as a tool to make a difference in peoples’ lives and more importantly, their health and the greater community as a whole by using environmentally safe chemicals, reduce emissions output from petrolised equipment such as petrol leaf blowers and replacing them with battery operated ones, implementing a zero paper company by introducing an online management system and app.

My experience over many years of has left me in no doubt as to the beneficial effects this has had on the health of my family and it allows us to play a role in protecting our environment.

We continuously read and hear about our impact on the environment, it is easy to put this to the back of our minds and go about our daily lives, but we have to realise that the continuous use of harmful chemicals and emissions will put us, the future of our children and our planet at risk. 

I recognize my responsibility to be an educator and to inspire a better way, particularly for our children and allow them to grow up in a healthier world.

 

Our Vision

We are constantly working to establish ourselves as the most respected and sought after facilities management service provider in Australia, New Zealand & the UAE.

We are committed to providing the highest quality facilities services available by exceeding the expectations of our clients, as well as their employees, patients, students, and other visitors to their premises or facilities.

We seek to build a partnership philosophy based on solid and trusting relationships with our key stakeholders.

Our Mission

Management Functions: our internal online management system, ensures that our team adheres to the following four major management functions.

Planning: defining goals, establishing strategy and developing sub-plans to coordinate activities through a flexible management approach.

Organising: determining what needs to be done, how it will be done and who is to do it.

Leading: directing and motivating all relevant stakeholders through in-house and on-site training, employee suggestions and conflict resolution.

Controlling: regular audits and maintenance activities are executed to ensure that tasks are accomplished as planned, with outcomes reviewed and evaluated with the aim of continuous improvement.

Our VALUES

  • Respect: taking time to understand and value each person and respecting their choices.

    Responsibility: acting with integrity towards our staff, our customers, the community and the environment.

    Caring: a duty of care for our staff, customers and the environment.

    Excellence: to always look to provide the best quality experience with regards to our cleaning and our customer service.

    Integrity: to act with honesty, openness and do what we say we will do.

    Innovation: to be industry leaders.

Sustainability

We take our environmental obligations seriously by:

Understanding that our customers want to do the right thing by the environment, their team, their customers, their visitors and the local communities in which they operate.

Making available to our customers the highest quality “readily bio-degradable” cleaning products, supported by the latest in environmentally friendly cleaning machinery that reduces water and chemical consumption.

In conjunction with our manufacturing partners, develop and produce innovative equipment that reduces overall environmental impact.

Ensuring our teams are full trained in relation to their responsibility to work within the guidelines of the Signature Environmental Management System.

Adopting appropriate site pollution control measures.

Implementing a process of continuous improvement with regards to research and development of new equipment and processes to reduce environmental impacts & emmisions.